Heard from us?

If you’ve received communication from the Australian Prudential Collections Agency (APCA), it’s probably because a consulting company you’ve dealt with in the past has assigned your account to us. This indicates that you are now responsible for settling the outstanding balance with APCA. Contact our team today, and we will provide guidance and a pathway toward financial relief.

With over 30 years’ combined experience in debt collection, and with a specialist focus within the healthcare sector, APCA are a national firm and are leading experts in helping to recover debts. APCA is a member of the Institute of Mercantile Agents and the Australian Institute of Credit Management.

We Are Committed

We Are Compliant

PCI Compliant

All systems used by Australian Prudential Collections Agency are PCI compliant.

Secure Data

We guarantee data security by implementing multi-layered firewalls, controlling data access, and utilising onshore servers.

Who We Are

We are Australian Prudential Collections Agency.
Our core values guide everything we do.

We have integrity: We adhere to the highest ethical standards in the collections industry. We treat customers with respect and dignity while working diligently to recover outstanding debts for our Partners.

We are transparent: We believe in open and honest communication. Our Partners are provided with portal access to track progress throughout the collections process.

We offer results: Our primary goal is to deliver results. We use a combination of proven strategies, advanced call centre technology, and experienced professionals to build brighter financial futures for our Customers and maximise recovery rates for our Partners.